Course Terms & Conditions / Payment Policy

Fees Payable

All fees are paid upon enrollment.  All fees are listed with our courses on our website.

Student Cancellation

Students who cancel their enrolment part way through a training program must notify Alert First Aid in writing at the soonest opportunity if consideration of fee reimbursement is required. Once Alert First Aid is notified a refund will be issued for the component of training not commenced. Alert First Aid is entitled to retain fees for any component of the course completed up until the point of notification by the student cancellation.

Unique Student Identifier (USI)

ALL students enrolling in nationally accredited training are required to provide photographic evidence to prove their identity (ie Drivers Licence, proof of age card, Passport) and also provide their USI (unique Student Identifier). Students without any proof of identity or a pre-existing USI cannot be enrolled. Alert First Aid cannot issue a certificate to any student, regardless of course outcome result, without the student providing a USI.  If you do not already have your USI, visit the USI website to create one.

Cancellation Fees

Cancellation fee: $22
Less than 2 days before your course date: No Refund
Non-attendance, non-full disclosure of information, late arrival or insufficient ID on the course date: No Refund

Payment method

Alert First Aid accepts payment for fees using only Credit Card.

Event First Aid Payment Policy

Fees Payable

All fees are payable by invoice due date.

Cancellation Fees

Cancellation fee: $100
24 hour cancellation fee applies.

Payment method

Alert First Aid accepts payment for fees using Credit Card or Bank Transfer.


If you have had a fever or history of fever and acute respiratory infection with at least one of the following symptoms (shortness of breath, cough or sore throat) not to attend class until you are well.

If you have returned from overseas in the last 14 days prior to your course date, you must not attend class.

If you have been in close contact with someone who has tested positive for COVID-19, you should stay at home and self-isolate and not attend class for at least 14 days after last contact with the infected individual/s.

If you have been tested for COVID-19 or have been in contact with a case of the virus within 14 days after attending your course with National First Aid, please notify us immediately on